Strategic Planning

Foodservice consulting

Google_foodservice equipment design

Intentional Goals
Drive Success

As the foodservice world continues to change its easy to be reactive. While the job still gets done, it might be at a high cost to people and budget.


Strategy brings teams together so guests are happy, people are engaged, and operations are efficient.

Strategic Goals Move
Teams Forward

Are your goals holding the team back?

Strategy is collaborative, addressing both organizational mission and individual needs. Goals generate feedback, measure progress, and celebrate success together.
Google_food service design consultants


Operational Action Plan

Immediate Support

For unaddressed problems that are impacting teams, guests, and the bottom line.

  • Assess and collaborate to identify challenges and opportunities
  • Develop and share preliminary relief steps immediately
  • Review and implement operational action plan within weeks

Implement changes in 2 months

We can help you create a plan for the next 6 to 9 months
to help through difficult seasons.

1-3 Years

Bridge Plan

Forward Momentum

For teams in between strategic planning cycles or needing a path forward, a bridge plan is a fast way to align teams.

  • Assess and collaborate to identify challenges and opportunities
  • Conduct focus groups and stakeholder interviews and gather insights from data 
  • Develop a vision and strategy for the next three years
  • Present and handoff Bridge Plan to leadership and staff for implementation

Develop in 90 Days

Focusing on the most critical challenges
and opportunities with key stakeholders.

5+ Years

Strategic Plan

Confidence in the Future

Our integrated planning approach starts by building relationships, aligning the organization, and involves the whole team in shaping the go-forward strategy.

  • Assess and collaborate to identify challenges and opportunities
  • Conduct focus groups and stakeholder interviews
  • Analyze organization’s population, menu items, staff, transactions, and financial data
  • Develop a vision and strategy with corresponding resources for the next five years
  • Share and modify plan to validate data and goals with key stakeholders
  • Present final and handoff Strategic Plan to leadership and staff for implementation

This plan looks at everything with everyone.

This plan requires focus, a collaborative effort, and
takes 5-8 months to develop.

Integrated and Stand alone
Strategic planning and design services
backed by operational experience

Operations Consulting

– Operations Action Plan

– Financial Analysis
– Operational Optimization

– Benchmarking & Trends

– RFP Management

Strategic Planning

– Bridge Plans
– Strategic Plans
– Proforma Development
– Master Planning/Capital Project Planning
– Business Plan Development

– Market Research: Customer Surveys/ Customer Focus – Groups/Analysis

Integrated services

– Program Development

– Concept Development & Design

– Operational Planning

Robin Hungerford
Associate Principal, Planning Director

Operational excellence

Robin is a highly experienced professional with over 17 years in hospitality services, known for her attention to detail and client-centric approach.

Robin’s extensive background includes leadership roles at Morrison Healthcare and The University of California, Riverside, where she gained expertise in programming, strategic planning, and operational success. Her skills in creativity, solution-oriented thinking, trend-setting approaches, and team development make her a collaborative and effective leader in the industry.

The Springs Living outdoor patio with string lights and seating.

Foodservice Planning Partners

Our partners are an extension of our design team. We seamlessly collaborate to bring additional focused expertise in the planning, strategy, and design of our projects.

Daniel Roberts headshot

Daniel Roberts

Associate Principal / Conceptual Planner

Susan Wilkie headshot

Susan Wilkie

VP Strategic Planning

Marion Edwards headshot

Marion Edwards

VP Concept Ideation & Development

David Henry headshot

David Henry

VP of Operational & Technology Solutions

Headshot of Leslie Gerretse - Planning Manager

Leslie Gerretse

Planning Manager

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